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1 Author(s)
Souther, J.W. ; Coll. of Eng., Washington Univ., Seattle, WA, USA

The results of an empirical study made of the report-reading habits of a group of Westinghouse managers are presented. The author systematically documents two types of information: (1) how managers read reports; and (2) what managers look for in reports. Useful checklists for various types of reports are provided and a section on the responsibility of management in the reporting process is included.

Published in:

Professional Communication, IEEE Transactions on  (Volume:PC-28 ,  Issue: 3 )