Getting the job done — A guide to better communication for office staff

This book is part of the Scott, Foresman ProCom series, which has been created “to bring the very latest thinking about human communication to the attention of working professionals.” Getting the Job Done offers practical solutions to office-related communication problems. This book is aimed at persons who entered the business world some years ago at the “secretarial level,” and now, because of the technological revolution, are finding themselves unable to communicate effectively within their organizations. Johnson's aim, then, as expressed in her first chapter, is to provide those who are exceptionally well experienced in their work with practical guidelines for surviving — in fact, for living well — in the information age.