Skip to Main Content
Describes the research and development (R&D) phase of a hypothetical large-scale electronic system. The methodology, system design concepts, cost effectiveness and customer acceptance considerations presented herein are based on a synthesis of various R&D programs. An attempt is made to provide a quantitative evaluation of newly introduced `customer acceptance' parameters, which include such factors as maintainability, availability, degree of automation, operator approval and improvements over previous systems. It is concluded that such parameters should be given as much attention as the more familiar cost-effectiveness concept during the design process in order to ensure customer acceptance of the system.