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Problems and issues on the implementation of Quality Management System in construction projects

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4 Author(s)
Samsudin, N.S. ; Centre of Constr. Studies, Univ. Teknol. MARA (UiTM) Malaysia, Shah Alam, Malaysia ; Ayop, S.M. ; Sahab, S. ; Ismail, Z.

Quality Management System (QMS) is part of the commitment made by the construction industry in Malaysia to show their interest in the project quality delivery. Enforcement by CIDB Malaysia towards G7contractor to compulsorily be certified with ISO certification had made rapid changes in the industry. The acceptance is not as wide as in other industries due to the special features in the industry that limit the implementation of the system. This paper presents part of the research which investigates what are the problems and issue that are affecting the implementation of Quality Management System (QMS) in construction project. A quantitative research approaches were appliedin this research. The findings reveals evidenced that there are several critical problems and issues in conjunction with the adoption of QMS in the Construction Industry. This fact has been agreed by a numbers of CIDB Grade 7 ISO certified contractors. Perceiving at a wider perspective, the findings retrieved from the research could provide visible prospect at minimizing the identified problems and issues in the future.

Published in:

Business, Engineering and Industrial Applications (ISBEIA), 2012 IEEE Symposium on

Date of Conference:

23-26 Sept. 2012