Skip to Main Content
This study describes transport telematic services (TTSs) for road-based heavy goods vehicle (HGV) transport and suggests a method for assessing the societal value of different TTSs. For decision making related to the selection of services to promote by potential investors, for example, governmental organisations and service providers, quantified service value can simplify the decision process by enabling comparison between TTSs. Moreover, these values can serve as inputs to quantitative analysis of service architectural system designs. The authors suggest a method for assessing the societal values of TTSs using potential saving indicators (PSIs), estimated in the context of Swedish HGV freight transport. To illustrate the proposed method, 32 services are analysed, and their societal values were quantified and compared for the Swedish HGV market. Results based on estimated values of PSIs and potential percentage savings indicate the following HGV-based TTSs to be of high societal potential: transport resource optimisation, dynamic traffic information, navigation, road hindrance warning, theft alarm and recovery, accident warning information, intelligent speed adaptation, eCall, en-route driver information, transport order handling, road user charging and sensitive goods monitoring.