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An Empirical Investigation of the Impact of SCM Components on the Logistics Service Performance

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2 Author(s)
Chao Sun ; Dept. of Econ. & Manage., Hubei Univ., Wuhan, China ; Guang-ming Zhang

The logistics service performance is not only affected by the logistics resources, capability, strategy and external environment, but also by the specific supply chain environment and management components. This paper utilizes the empirical investigation of Chinese manufacturing companies, to verify the relationship of supply chain management (SCM) components and the logistics service performance. The results indicate that, the supply chain partnership and coordination and management have significant impact on the logistics service performance, but the supply chain information does not, and the supply chain integration also has significant impact on logistics service. Enterprises should pay adequate attention to the establishment of supply chain partnership, so as to enhance the integration, coordination and management of supply chain.

Published in:

Distributed Computing and Applications to Business, Engineering & Science (DCABES), 2012 11th International Symposium on

Date of Conference:

19-22 Oct. 2012