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In this paper, we propose an evaluation framework of the HCP (Home Continuity Plan) services by discrete event systems simulation. The HCP (Home Continuity Plan) service is a new service system for maintaining our daily life safeness by using the concept and idea of the BCP (Business Continuity Plan) which is the important planning for the company to continue their business whatever happens in the disaster such like the 3.11 Tohoku earthquake in Japan. The HCP service in this paper is designed a model-based system integration technique and described using the OMG SysML. As a new service, it is difficult that the customer of this service has the any expectations a priori. So, in this paper, we propose the framework that makes sure how to introduce the customer's expectations and how to evaluate these expectations to produce or not to produce the real business contract.