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Analogy in systems management: A theoretical inquiry

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1 Author(s)
Silverman, B.G. ; Dept. of Engng. Admin., George Washington Univ., Washington, DC, USA

This theoretical analysis of the intuitive and diffuse characteristics of analogical reasoning processes is the first step in a research effort intended to lead to: understanding of common (and possibly costly) errors, pitfalls, travails, and problem-solving impediments; possible recommendations for improvements to organizational structures, control and coordination processes, and management information flows, and guidelines for a generalized analogical reasoning support framework (e.g., a handbook, a knowledge bank design, and/or even a software package/artificial intelligence program).

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Systems, Man and Cybernetics, IEEE Transactions on  (Volume:SMC-13 ,  Issue: 6 )