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Intelligent agents for on-line commerce: a crying need for service standardization

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2 Author(s)

The number of multimedia applications on the Internet is growing each day. Also, a wide variety of online services have been offered to telecom network users. However, the introduction of new services remains lengthy, and access to new services is often a painstaking task. One of the main reasons behind this problem is the lack of standards for describing information and services. Therefore, a standard for classifying services by fields and features is needed. This becomes a real prerequisite for success in a telecom market that is open for competition. After giving a survey of some previous initiatives in this field, we present a generic service model and propose a set of solutions using standard languages, such as KQML and SGML, within a distributed architecture hosting intelligent agents. This approach also allows service providers to build on the existing infrastructure and to evolve it into an open, knowledge-aware, integrated business platform

Published in:

Community Networking Proceedings, 1997 Fourth International Workshop on

Date of Conference:

11-12 Sep 1997