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An engineering approach to model-based troubleshooting in communication networks

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5 Author(s)
Khan, N.A. ; AT&T Bell Lab., Middletown, NJ, USA ; Callahan, P.H. ; Dube, R. ; Tsay, J.L.
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A model-based reasoning approach called model refinement, which has been used in an experiment to reason about faults on trunks, is presented. In the model-refinement approach, heuristics are used to generate an appropriate level of description, depending upon symptoms. Related-issues on developing a model-based expert system are also discussed, namely, translating models into rules for efficiency, and user interface requirements for system explanations. Some of the unresolved problems with model-based reasoning are examined, with emphasis on the deficiencies of the model-refinement technique

Published in:

Selected Areas in Communications, IEEE Journal on  (Volume:6 ,  Issue: 5 )

Date of Publication:

Jun 1988

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