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Citizen adoption of E-government services

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3 Author(s)
Alateyah, S. ; Electron. & Comput. Sci., Univ. of Southampton, Southampton, UK ; Crowder, R.M. ; Wills, G.B.

This paper considers the challenges that face the widespread adoption of E-government in Saudi Arabia. Will be using the Saudi Arabian experience as our main case study, E-government can be defined based on an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments to governments, governments to business and governments to citizens using information and communications technology to deliver and consume services. However, E-government has been implemented for a considerable time in developed countries. However E-government still faces many challenges to be implemented in developing countries such as Saudi Arabia. Adopting E-government among citizens is a big challenge that facing the government of Saudi Arabia.

Published in:
Information Society (i-Society), 2012 International Conference on

Date of Conference: 25-28 June 2012

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