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Quality management techniques as support for designing automated domestic appliances for people with special needs

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3 Author(s)
Gyorke, T. ; Dept. of Design Eng. & Robot., Tech. Univ. of Cluj-Napoca, Cluj-Napoca, Romania ; Popescu, D. ; Steopan, M.

Every product has to respond to certain needs with the relative special requests. Both needs and requirements are expressed specifically by customers or users. People with special needs represent a continuously growing part of the population of modern world. Products that satisfy the special needs and requirements of these new market niche so that they can be used by a wide range of people as possible, represent a great challenge for product designers. In the present paper authors propose a structured approach for the conception and development of such products, using instruments and techniques of quality management and engineering. A case study is made on a home appliance, precisely on an automated washing machine.

Published in:

Automation Quality and Testing Robotics (AQTR), 2012 IEEE International Conference on

Date of Conference:

24-27 May 2012