By Topic

Knowledge management, knowledge management system, and organizational performance: An empirical study

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$33 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

2 Author(s)
Weihe Han ; Post-doctoral Workstation in Bank of Beijing, Bank of Beijing, China ; Yi Wang

It is becoming important to verify the relationship among knowledge management (KM) practices, knowledge management system (KMS) and organizational performance. Yet little is known of how KMS supports knowledge management processes and affects the improvement of organizational performance. In order to close this gap, we conducted an empirical study in which 176 organizations with KM practices were involved. One research model is built up in which a mediated variable - KM Capability (KMC) is introduced. The SEM is applied to analyze the model. We found knowledge creation, knowledge organization and knowledge transfer process can promote knowledge management capability. KMS can improve the KMC and organizational performance indirectly through supporting KM processes.

Published in:

Systems and Informatics (ICSAI), 2012 International Conference on

Date of Conference:

19-20 May 2012