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Investigation of a Consumer Focused Health IT System: The Role of Claimant Information in the Social Security Determination Process

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5 Author(s)

This paper examines a system driven government process and articulates how this system can be transformed into a consumer driven process through the use of Health Information Technology (Health IT). In order to achieve this, expert interviews were conducted with stakeholders familiar with the process, followed by a convening meeting to review status and directions. The findings identified a range of Health IT uses that would facilitate enhanced consumer access and active benefit and health management.

Published in:

System Science (HICSS), 2012 45th Hawaii International Conference on

Date of Conference:

4-7 Jan. 2012