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An Anti-advice Guide for Strategic Planning and Business Model Design in the Mobile Telecommunications Industry: The Case of a Technology Provider

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2 Author(s)
Antonio Ghezzi ; Dept. of Manage., Econ. & Ind. Eng., Politec. di Milano, Milan, Italy ; Raffaello Balocco

The purpose of this paper is to identify and analyze the major mistakes a technology-intensive firms' top management can commit when undertaking the strategic planning and business model design process. Methodologically, this is achieved through presenting a longitudinal single case study -- two waves of semi-structured interviews were performed in 2006 and 2008, respectively -- on a Mobile Technology Provider entering a new business area, the empirical analysis is complemented with a wide review of strategic planning and business model design literature. Taking a "failure analysis perspective", the study allows to identify a list of ten mistakes the company's top management made in the process: such flaws shall be avoided by entrepreneurs involved in the strategic planning and business model design activity for technology-intensive firms, so as to enable the launch of their products and to survive the harsh international competition and high rates of change in innovation-intensive industries.

Published in:

2011 10th International Conference on Mobile Business

Date of Conference:

20-21 June 2011