Cart (Loading....) | Create Account
Close category search window

Prioritizing improvable human resources management processes based upon the process classification framework using IPA approach

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

4 Author(s)
Mehrjerdi, Y.Z. ; Dept. of Ind. Eng., Univ. of Yazd, Yazd, Iran ; Owlia, M.S. ; Behmanesh, R. ; Taheri, A.M.

The development and management of human capital is an important task where it affects the performance of organization and hence the process improvements. However, it is necessary to deploy performance evaluation to prioritize improvable processes. The Process classification framework (PCF) and Importance-performance analysis (IPA) were selected as performance evaluation model, and as prioritizing model, respectively. A real world case, Esfahan Oil Refining Company (EORC) was taken for illustration of the models. Consequently, human capital management (HCM) processes were analyzed taking performance and importance dimensions into consideration; then processes with low performance and high importance were prioritized for improvement.

Published in:

Quality and Reliability (ICQR), 2011 IEEE International Conference on

Date of Conference:

14-17 Sept. 2011

Need Help?

IEEE Advancing Technology for Humanity About IEEE Xplore | Contact | Help | Terms of Use | Nondiscrimination Policy | Site Map | Privacy & Opting Out of Cookies

A not-for-profit organization, IEEE is the world's largest professional association for the advancement of technology.
© Copyright 2014 IEEE - All rights reserved. Use of this web site signifies your agreement to the terms and conditions.