Information technologies, organizational cultures and knowledge management

The purpose of this study is to empirically explore the effects of information technologies and organizational cultures in the implementation of knowledge management. Moreover, based on the definition of the five knowledge management gaps, the relationships among knowledge management, information technologies and organizational cultures are analyzed and demonstrated by mean of case studies. The findings reveal that information technologies and organizational cultures play very important roles in determining the magnitudes of these knowledge management gaps. Furthermore, this research discusses how to enhance the effectiveness of implementing knowledge management through appropriate information technologies and organizational cultures.