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Linking e-commerce users: The role of software agents

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2 Author(s)
Tan Feiyan ; College of Economy and Trade, Hunan University, School of Economy and Trade, Hunan University of Commerce, Changsha City, P.R. China, Post:410079; Changsha, China ; Liu Huihuang

This paper attempts to answer three questions in terms of users with software agents. In the e-commerce field, users have online access to products and services. Such users could assign their routine and problematic transactions to agents that will be acting under their permission. Why, how, and when this activity occurs is well exhibited in this paper. Agents are participating in e-commerce due to its autonomy and mobility features.

Published in:

Uncertainty Reasoning and Knowledge Engineering (URKE), 2011 International Conference on  (Volume:2 )

Date of Conference:

4-7 Aug. 2011