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Notice of Retraction
Study on evaluation models of resource and quality of services in university library

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3 Author(s)
Li Gao ; Libr., Northeast Forestry Univ., Harbin, China ; Yinghui Zhao ; Debin Li

Notice of Retraction

After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE's Publication Principles.

We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.

The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.

Taken the reader identification of University libraries as classification basis, which were divided as four different types of users, that is instructors, doctorial students, graduate students, and undergraduate students, reading library holdings and resources utilization ratio of digital library were tested in this study. Based on the universal introduced LibQual+TM scale in foreign university library, the questionnaire was surveyed by combining with characteristics of Northeast Forestry University Library. According to a variety of users, the difference were analyzed on frequency of utilization, reasons for use, the importance on service quality of library and satisfaction evaluation, which was offered theoretical reference of resource allocation and service idea for future university library.

Published in:

Software Engineering and Service Science (ICSESS), 2011 IEEE 2nd International Conference on

Date of Conference:

15-17 July 2011