By Topic

Microblogging's impact on collaboration awareness: A field study of microblogging within and between project teams

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

4 Author(s)

Despite popular use of IM, Email, and other social software (e.g., blogs and wikis) in collaborative work, the maintenance of project status awareness among team members remains a critical research problem. The lack of timely project status sharing in teams can critically limit task coordination efficiency, expertise sharing opportunities, and development of other social components in teamwork (e.g., common ground building, and feeling of connectedness). In this context, we report a field study indicating that Microblogging as a light-weight informal communication media helped foster exchanging of “non-critical” updates (e.g., small milestones towards completing a task; problems/issues one's working on, but not too critical for reporting; undeveloped ideas/thoughts just came out of a conversation) among co-workers as social interaction. We also report how such microblog-mediated informal sharing benefited work collaboration in various ways within and across project teams.

Published in:

Collaboration Technologies and Systems (CTS), 2011 International Conference on

Date of Conference:

23-27 May 2011