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Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE's Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Network economy with its timeliness, non-linear characteristics, develop rapidly, brings new challenges to the enterprise business model and customer management. This paper describes how to manage customer knowledge scientifically and effectively, and what kind of effective method to strengthen communication with customers in the network economic conditions. In order to accurately grasps more market opportunities and sustainable development in the competition.