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A cognitive study of in-vehicle navigation systems: Applying verbal protocol analysis to usability evaluation

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3 Author(s)
Obata, T. ; Dept. of Adm. Eng., Keio Univ., Yokohama, Japan ; Daimon, T. ; Kawashima, H.

The driver's cognitive process when using an in-vehicle navigation system (IVNS) is investigated by means of verbal protocol analysis. Field experiments and laboratory experiments are employed. A concept of cognitive maps is used as the framework of the analysis. In the first stage, assuming that a person who is familiar with an area is the best navigator, communication between a driver and a navigator is observed. Three prototype IVNSs are designed, and comparative studies are conducted. The results indicate important factors in the design of the user-friendly interface of IVNS

Published in:
Vehicle Navigation and Information Systems Conference, 1993., Proceedings of the IEEE-IEE

Date of Conference: 12-15 Oct 1993

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