Research on the effects of information technology on knowledge work productivity

This paper seeks to explore the influencing mechanism of IT on the productivity of knowledge work. Firstly, based on the analysis of the existing research, the key characteristics of IT, knowledge work and its productivity are defined. Secondly, a three layer conceptual model is proposed. With a questionnaire designed for the empirical study and the data collected, a mathematical model for the analysis of the effects of IT on knowledge work productivity is built by applying structural equation modeling. LISREL8.70 is used to do the path analysis. For the questionnaire, reliability and validity analysis have been provided. The mathematical model consisting of measurement model and structure model are obtained, which explains the relationship among the dimensions of IT, knowledge work and its productivity.