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The rise and fall of R & D center's ‘Quality Management Department’ of a major ICT Based Chinese Organization in Pakistan: An exploratory, explanatory and analytical case study of core reason of rise and fall and corresponding soft benefits and dis-benefits for the overall organization

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1 Author(s)
A. Ahsan ; Department of Engineering Management, Center for Advanced Studies in Engineering, Islamabad, Pakistan

This paper discusses, examines, explores, explains and analyzes the causes (reasons) and consequences (benefits and dis-benefits) of rise and fall of `Quality Management Department' of R & D Center of a major Chinese based ICT vendor operating in Pakistan. The paper presents finding of 5 years of qualitative research that required study of the subject from start to end. The given case required situational, thematic and subjective study. The findings of this case are presented in factual and temporal sequence so as to explain the studied issue in simplified form. The research for this paper is longitudinal, applied and inductive in nature.

Published in:

Industrial Engineering and Engineering Management (IE&EM), 2010 IEEE 17Th International Conference on

Date of Conference:

29-31 Oct. 2010