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Apply Fuzzy Formal Concept Analysis on frequently asked question system

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4 Author(s)
Rung Ching Chen ; Dept. of Inf. Manage., Chaoyang Univ. of Techology, Taichung, Taiwan ; Cho Tsan Bau ; Wei Ming Lu ; Yu Shuang Lin

Many FAQ (Frequently Asked Questions) systems have been proposed on the Internet. Users can easily obtain the information what they need, but they still have to read and organize those documents by themselves. However, they read the same contents from website in spite of men or women, elders or children. For different patients of diabetes, if a FAQ system can return personal health nursing documents that will be better. According the Department of Health Executive Yuan R.O.C. (Taiwan) to the recent statistics, most of patients lack chronic disease knowledge (e.g. diabetes, hypertension). Hospitals preach patients the knowledge of taking care of chronic disease. The knowledge can be shown by a narrator of the medical personnel, books, website to quickly help patients. However, the return of FAQ website information is fix to the users' questions. In this paper, we will set up a FAQ system based on domain ontology for diabetes health education documents and use FFCA (Fuzzy Formal Concept Analysis) method to help diabetic patients to get education documents. The primary experiments prove that our method is preciously to get users requirement documents.

Published in:

Systems Man and Cybernetics (SMC), 2010 IEEE International Conference on

Date of Conference:

10-13 Oct. 2010