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Study on supply chain information systems performance evaluation based on fuzzy AHP

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2 Author(s)
Li Yin ; School of Economics and Management, Beijing Jiao tong University, 100044, China ; Bing Zhu

In order to ensure the supply chain information can flow to transfer the entire supply chain members need to evaluate the efficiency of information transmission. This paper constructs a supply chain information system user satisfaction evaluation index system, and establishes a comprehensive AHP fuzzy evaluation model based on customer satisfaction. A case study was finally made showing the effectiveness of the method.

Published in:

2010 International Conference on Information, Networking and Automation (ICINA)  (Volume:2 )

Date of Conference:

18-19 Oct. 2010