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A service design methodology based on the discrete event simulation: Proposal of the plan

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6 Author(s)
Seiichi Kawata ; Department of Innovation for Design and Engineering, Faculty of Industrial Technology, Advanced Institute of Industrial Technology, 1-10-40, Higashiooi, Shinagawa-ku, Tokyo, Japan ; Yosuke Tenma ; Harunobu Satakuni ; Chinatsu Sugita
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In this paper, a service design framework using the discrete event simulation is proposed. This approach is based on the analogy of the engineering designing process. The illustrative example confirms the effectiveness of the proposed method.

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SICE Annual Conference 2010, Proceedings of

Date of Conference:

18-21 Aug. 2010