By Topic

Method for Analyzing Sociodynamics of Telecommunication-Based Services

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

2 Author(s)
Shimogawa, S. ; NTT Service Integration Labs., Musashino, Japan ; Iwashita, M.

We propose a method for evaluating the fit of services with users. We adopted a theory for media which conceptually described the organization of inflows generated by individuals. To obtain a formal representation, a natural pairing between inflows and contained entities is used. This pairing enables us to alternatively represent the notions of flows and entities in freely generated linear spaces, which is consistent with conventional data analyses. We discuss how the social structures of the organization of inflows are shown by alternative representation. We give an example using graphs extracted from data of a questionnaire survey on media use. We also discuss how the social structures are possibly characterized by the spectral structure of the conventional Gram matrix. We show that spectral deviations of a normalized Gram matrix enable us to characterize the media structures of web-based video services, which explains differences in service growth and the speed of growth.

Published in:

Computer and Information Science (ICIS), 2010 IEEE/ACIS 9th International Conference on

Date of Conference:

18-20 Aug. 2010