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This article gives two architecture models which respectively based on EA (Enterprise-Architecture) and SOA (service oriented architecture) at first, and then makes a contrast of those two models, analyzes the advantages and disadvantages of those two architectures. Finally a conclusion that those two architectures should integrate and propose a new Customer Care Information System architecture model based on the integration of EA and SOA in Power Supply Enterprise. This model can basically achieve the goal of establishing a sustainable development framework for Customer Care Information System in Power Supply Enterprise.
Date of Conference: 7-9 May 2010