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As a new computing paradigm, Cloud computing has been advocated by IT industry and academia. It can provide lots of services, however, how to manage these services and guarantee the quality of service, has become one of the key factors for the development of Cloud computing. This paper proposes a hierarchical architecture model of Cloud services resources management and monitoring by integrating the power of Service-Oriented Architecture and the concept of IT service management. The architecture model uses service monitoring and process of IT service management to realize management of Cloud services resources, and then provides foundation for technology to ensure the quality of service of Cloud services. Therefore, it could be used as a reference architecture model of management and monitoring on Cloud services resources.