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Performance Evaluation on Emergency Management of the Conflict Groups Social Events of Enterprises

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3 Author(s)
Cheng Chunmei ; Dept. of Bus. Adm., Liaoning Tech. Univ., Huludao, China ; Wang Zhihong ; Li Ming

From angle of the enterprise, according to the idears of strategic management of Balanced Scorecard(BSC), the paper focuses on the central of the emergency managerial system of the conflict groups social events and operational mechanism to construct the performance evaluation system. After that, according to the example of the strikes of Taxi companies in Chongqin, the paper made use of the multi-level fuzzy comprehensive appraisal(AHP & FCA)to give the performance evaluation.

Published in:

Management and Service Science (MASS), 2010 International Conference on

Date of Conference:

24-26 Aug. 2010