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Due to increasingly demanding requirements for business flexibility and agility, automation of end-to-end industrial processes has become an important topic. Business process execution needs to support automated tasks execution as well as human tasks. The topic of this doctoral work is to enable a higher degree of automation of business processes in service-oriented systems. The doctoral work shows that for certain types of human tasks it is relevant to consider their further automation. A service-oriented architectural framework for human task execution is proposed. It improves execution of human tasks by automating and semi-automating decision making based on ontologies and agent technology.