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This paper proposed an agent communication model including communication language specification based on OWL-communication language and communication actions, as well as formal communication process. So in the process of the interaction of multi-agent, agent must take the same communication language and use common understanding about the content of communication. In the open environment, the object that agent communicate with is different time by time and every agent may have different understanding about the same thing. The proposed solution prevents the misunderstanding during the business process though the agents' communications.