The Development and Present Situation of Public Service through E-Government

Public service is the core content of e-government. The electronic public service, as a new mode, is the combination of the public service function of government and the electronic means of supply. Foreign scholars' study of electronic public services focused on needs analysis, specific content, performance evaluation; the domestic study focused on functional orientation, implementation and service evaluation. In comparison, China's research about electronic public services is relatively weak. We should put the "service orientation" throughout the e-government construction, increase the research of personalized e-services, pay more attention to the supply of electronic public services mode, and emphasize the integration of multi-disciplinary research methods.