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Key concerns for website quality: Reflecting on user views

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2 Author(s)
Kincl, T. ; Dept. of Inf. Manage., Univ. of Econ., Jindrichuv Hradec, Czech Republic ; Strach, P.

The study compares and contrasts attributes of user perceived quality with information websites. It concerns a study of the formation of website quality, its nature and evolution based on the fulfillment of typical tasks. Based on empirical study based on 44 information websites, information value and navigation have been identified as key ingredients perceived by website users when judging website quality. Color scheme assessment was found to predict successful task fulfillment.

Published in:

Information Sciences and Interaction Sciences (ICIS), 2010 3rd International Conference on

Date of Conference:

23-25 June 2010

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