In order to improve the service offered by the medicine retail enterprises, game theory is utilized to analyze the customers’ relationships and the reputation of supply chain enterprises. Equilibrium strategies in the signaling game of catering enterprises and customers are studied theoretically. The reputation model of the supply chain enterprises is built. The reputation of supply chain influenced the judgment of customers and the profit of enterprises directly. When the cost that reduced by the establishment of reputation is greater than the maintenance cost for the catering supply chain, the game between the catering supply chain and customers will bring profit to both sides.
Published in:
Intelligent Computation Technology and Automation (ICICTA), 2010 International Conference on
(Volume:1
)
Date of Conference: 11-12 May 2010