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Expert system development: a retrospective view of five systems

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4 Author(s)
Irgon, A. ; Bellcore, Piscataway, NJ, USA ; Zolnowski, J. ; Murray, K.J. ; Gersho, M.

The development of five expert systems of varying complexity is described. The five expert systems are: FAST, a system for the performance tuning of a large software system; Maven, a system for assigning Bellcore's Common Language equipment codes; GADS, a diagnostic shell for constructing hot-line support applications; Bellcore's OS-Assist system, a support tool for managers in directory-assistance offices; and Planner, a planning tool for determining calls setup signaling. The systems are briefly characterized and the lessons learned during development are summarized.<>

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IEEE Expert  (Volume:5 ,  Issue: 3 )