Design and Implementation of Web-Based VoIP Recording Management System

In order to meet the needs of monitoring and recording telephone calls and strengthen supervision over safety-production for the control center of organizations, the Web-based VoIP recording management system is developed. This system realizes several management modules, including management of device, channel, call record, recorded files, system setting, and the system auxiliary functions for user management, web page maintenance, and query of logs. The system supplies user for convenient operations of information management and query, including device and channel management, call monitoring, on-line playing and download of the recorded files. This article describes the system overview and explains the functions of this system and studies several key technologies for the development and application of corresponding functions.