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As biometric technology is rolled out on a larger scale, it will be a common scenario (known as cross-device matching) to have a template acquired by one biometric device used by another during testing. This requires a biometric system to work with different acquisition devices, an issue known as device interoperability. We further distinguish two subproblems, depending on whether the device identity is known or unknown. In the latter case, we show that the device information can be probabilistically inferred given quality measures (e.g., image resolution) derived from the raw biometric data. By keeping the template unchanged, cross-device matching can result in significant degradation in performance. We propose to minimize this degradation by using device-specific quality-dependent score normalization. In the context of fusion, after having normalized each device output independently, these outputs can be combined using the naive Bayes principal. We have compared and categorized several state-of-the-art quality-based score normalization procedures, depending on how the relationship between quality measures and score is modeled, as follows: 1) direct modeling; 2) modeling via the cluster index of quality measures; and 3) extending 2) to further include the device information (device-specific cluster index). Experimental results carried out on the Biosecure DS2 data set show that the last approach can reduce both false acceptance and false rejection rates simultaneously. Furthermore, the compounded effect of normalizing each system individually in multimodal fusion is a significant improvement in performance over the baseline fusion (without using any quality information) when the device information is given.