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Facilitator in a Box: Computer Assisted Collaboration Engineering and Process Support Systems for Rapid Development of Collaborative Applications for High-Value Tasks

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5 Author(s)
Briggs, R.O. ; Center for Collaboration Sci., Univ. of Nebraska at Omaha, Omaha, NE, USA ; Kolfschoten, Gwendolyn L. ; de Vreede, G. ; Albrecht, C.C.
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This paper proposes Computer Assisted Collaboration Engineering (CACE) and Process Support Systems (PSS) as a new approach to move beyond limitations of the current generation of group support systems (GSS) and other collaboration technologies in supporting recurring collaborative work practices. It argues the need for certain capabilities in CACE and PSS systems, and illustrates key concepts with examples from proof of concept systems. It summarizes early results with these systems in the field.

Published in:

System Sciences (HICSS), 2010 43rd Hawaii International Conference on

Date of Conference:

5-8 Jan. 2010