Using social network analysis for software project management

Software projects are complex endeavors where the application of processes, knowledge, skills and tools is necessary, in order to increase the probability of successful completion. Traditionally software projects are analyzed controlled and monitored by controlling project scope, time, cost and quality. In this paper we present how social network analysis can be used in order to improve software project control. The presented model is based on meta-networks where basic project entities are combined for representing communication, collaboration, and knowledge. The analysis of the model is illustrated with sample data extracted from three software projects.