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The proposed methodology addresses the issue of call quality from the end users and operators perspective. The purpose here is to present the emerging result of the research work, which is more on the development of the software for the speech quality analysis. The idea is aimed at developing an algorithm that will be driven by the operating system to measure certain call parameter during calls and provide average scores at the end of the call. Such call parameters includes, the successful call rate, drop call rate, handover success rate, handover failure rate and Location Area Code (LAC).