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Rubric Use in Technical Communication: Exploring the Process of Creating Valid and Reliable Assessment Tools

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1 Author(s)
Ryan K. Boettger ; Department of Linguistics & Technical Communication, University of North Texas, Denton

Assessing the quality of student efforts and products is a continual necessity for academics and practitioners in technical communication; however, the process of constructing valid and reliable rubrics remains an underexplored topic in the field. This paper first addresses some of the assessment concerns and then describes a case study that documents the development and implementation of one holistic and five analytic rubrics to evaluate undergraduate projects. The discussion focuses on identifying site-specific criteria and training effective raters and is intended to help academics respond to their required accreditation mandates and offer practitioners alternatives for evaluating products and services.

Published in:

IEEE Transactions on Professional Communication  (Volume:53 ,  Issue: 1 )