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Research on performance evaluation of IT outsourcing service for small and medium-sized enterprises

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2 Author(s)
Yonggang Zhao ; Sch. of Econ. & Manage., Hebei Univ. of Eng., Handan, China ; Limin Xu

With improving of economic and social informatization level, the information technology outsourcing (IT outsourcing) as an investment strategy, which got rapid development. In the enterprise information construction and the construction of e-government IT outsourcing service status is increasing strengthen; which is engaged for the small and medium-sized enterprises is a rare opportunity of development in IT outsourcing services. Aiming at the characteristics of IT outsourcing services, based on unascertained measure model. This paper describe the modeling process of unascertained measure evaluation. The modeling process using unascertained measurement built IT outsourcing service performance evaluation model for scientific evaluation, and provides a new method and means.

Published in:

BioMedical Information Engineering, 2009. FBIE 2009. International Conference on Future

Date of Conference:

13-14 Dec. 2009