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Reprints of the papers listed here may usually be obtained by writing directly to the authors. The authors' IBM divisions or groups are identifed as follows: CHQ is Corporate Headquarters; CPD, Communication Products Division; DSD, Data Systems Division; FED, Field Engineering Division; FSD, Federal Systems Division; GPD, General Products Division; GSD, General Systems Division; GTD, General Technology Division; IPD, Information Products Division; ISG, Information Systems Group; IS&CG, Information Systems & Communications Group; IS & TG, Information Systems & Technology Group; NAD, National Accounts Division; NMD, National Marketing Division; RES, Research Division; SPD, System Products Division; and SRI, Systems Research Institute. Papers are listed alphabetically by authors.
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