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10 Author(s)
A. Agrawal ; The World Bank, Washington, District of Columbia 20433, USA ; J. Basak ; V. Jain ; R. Kothari
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Marketing decisions are typically made on the basis of research conducted using direct mailings, mall intercepts, telephone interviews, focused group discussion, and the like. These methods of marketing research can be time-consuming and expensive, and can require a large amount of effort to ensure accurate results. This paper presents a novel approach for conducting online marketing research based on several concepts such as active learning, matched control and experimental groups, and implicit and explicit experiments. These concepts, along with the opportunity provided by the increasing numbers of online shoppers, enable rapid, systematic, and cost-effective marketing research.

Note: The Institute of Electrical and Electronics Engineers, Incorporated is distributing this Article with permission of the International Business Machines Corporation (IBM) who is the exclusive owner. The recipient of this Article may not assign, sublicense, lease, rent or otherwise transfer, reproduce, prepare derivative works, publicly display or perform, or distribute the Article.  

Published in:

IBM Journal of Research and Development  (Volume:48 ,  Issue: 5.6 )