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Network management software usability test design and implementation

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2 Author(s)
L. C. Percival ; IBM Communication Products Division, P.O. Box 12195, Research Triangle Park, North Carolina 27709, USA ; S. K. Johnson

The approach used at one of IBM's development sites for usability testing is somewhat different from methods used elsewhere. The approach was developed specifically for testing of software communications products as one aspect of the System Usability Process. The test design and implementation are described.

Note: The Institute of Electrical and Electronics Engineers, Incorporated is distributing this Article with permission of the International Business Machines Corporation (IBM) who is the exclusive owner. The recipient of this Article may not assign, sublicense, lease, rent or otherwise transfer, reproduce, prepare derivative works, publicly display or perform, or distribute the Article.  

Published in:

IBM Systems Journal  (Volume:25 ,  Issue: 1 )