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1 Author(s)

The acceptance of software, from the mundane to the complex, depends fundamentally on the degree of quality evidenced by that software. Low-quality software is a burden to users and is eventually either discarded or, in the absence of alternatives, tolerated. High-quality software is accepted and promoted. Knowledge ,about software quality and the ability to practice it have been progressing slowly but inexorably throughout the industry.

Note: The Institute of Electrical and Electronics Engineers, Incorporated is distributing this Article with permission of the International Business Machines Corporation (IBM) who is the exclusive owner. The recipient of this Article may not assign, sublicense, lease, rent or otherwise transfer, reproduce, prepare derivative works, publicly display or perform, or distribute the Article.  

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IBM Systems Journal  (Volume:33 ,  Issue: 1 )