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Views of knowledge are human views

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1 Author(s)
Dueck, G. ; IBM Germany, Vangerowstrasse 18, D-69115 Heidelberg, Germany

Different people see knowledge management from different perspectives. Some people emphasize intellectual capital, some people always think about technology, whereas others put community building first. In this essay, I associate the different views of knowledge with personality types. In other words, a person's temperament determines that person's view of knowledge—a remarkable coincidence. Therefore, a person's answer to the question “What is knowledge?” is strongly related to the answer to “Who am I?” Hence, an enterprise should be careful when defining knowledge management for its use, lest its definition imply “who the employee should be.”

Note: The Institute of Electrical and Electronics Engineers, Incorporated is distributing this Article with permission of the International Business Machines Corporation (IBM) who is the exclusive owner. The recipient of this Article may not assign, sublicense, lease, rent or otherwise transfer, reproduce, prepare derivative works, publicly display or perform, or distribute the Article.  

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IBM Systems Journal  (Volume:40 ,  Issue: 4 )

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