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The practical side of the field of artificial intelligence (AI) aims to imbue smartness into computers and applications so that people may use the computers as if the machines are able savants. However, computers and computer systems, connected through the Internet, have evolved into giant and complex man-made machinery serving virtually anyone, anywhere and anytime. Although this Internet-connected machinery serves millions of people daily, there are many more potential users unable to use the technology because of nonintuitive and hard-to-use interfaces, limited and inflexible capabilities, delays, and outages. As our dependence on computers increases, there is an increasing need for these computers to be made smart, and the enabling technologies will depend more and more on advances in AI.

Note: The Institute of Electrical and Electronics Engineers, Incorporated is distributing this Article with permission of the International Business Machines Corporation (IBM) who is the exclusive owner. The recipient of this Article may not assign, sublicense, lease, rent or otherwise transfer, reproduce, prepare derivative works, publicly display or perform, or distribute the Article.  

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IBM Systems Journal  (Volume:41 ,  Issue: 3 )